Draft policy, not yet legally reviewed. This describes what Gojovia's software actually does with your data today. Before real users rely on it, have counsel review it against applicable law (state privacy laws, CCPA/CPRA if serving California residents, etc.) and replace this notice.
Privacy Policy
Last updated: 2026
What we collect
- Account information: name, email, phone, and password (stored as a salted hash, never in plain text).
- Home service requests: your description, any photos you attach, and your service address.
- Contractor profiles: business details and verification documents (license, insurance) you upload.
- Usage data: pages visited and actions taken, to keep the product working and to debug issues.
How AI is involved
Gojovia AI processes your request description (and any follow-up answers) to classify the job, estimate urgency, and suggest a price range. That text is sent to our AI provider (OpenAI or an OpenAI-compatible endpoint) for that single purpose. We do not use your data to train third-party foundation models.
Who we share data with
- The contractor(s) matched to your request see your job details, address, and contact info.
- Photos and verification documents are stored with our file storage provider (Cloudinary).
- Payments are processed by Stripe; we never see or store full card numbers.
- We do not sell your personal information.
Your choices
You can request a copy of your data or ask us to delete your account by contacting privacy@gojovia.com.